FAQs
Below are some of our most frequently asked questions. If you have a question that is not answered here please use our feedback form.
Why use 'Websites for Businesses' rather than another supplier?
Can you redesign my businesses' existing website?
What is the process to set up my website?
How long will it take to set up my website?
How much will my website cost?
Can you supply my business with a domain name?
What support is offered once my website is live?
How much web space do I receive with the hosting?
Can we use our own hosting space?
Can you supply me with email address accounts?
Can I set different administration levels for my staff?
What would be the technical specification of my website?
Under what terms am I able to cancel my agreement?
Why use 'Websites for Businesses' rather than another supplier?
There are other web design companies out there that offer similar types of services. However, we believe that the software that we developed (which allows you to manage your own websites) is the most user friendly and best engineered available. The 'content management system' which sits behind all our websites was carefully designed with input from local businesses to ensure it included the right features.
The two creators of Websites for Businesses have combined experience of over 20 years in web design. This is testament to the quality of service that we can offer you - and security that we will be here to support your website for the foreseeable future.
We are currently offering our product with low setup costs and just £99 per month for licence and maintainance - so we are also one of the best value providers on the market.
Can you redesign my existing website?
Yes. We can redesign your website using your current website's colours and logos. We can then help you migrate the data from your existing website to your new one. Please note, the cost is the same whether you require a redesign or a new website from scratch.
What is the process to set up my website?
Our process is simple:
1. You complete our website briefing questionnaire
This provides us with useful background information including your corporate identity if you have one (colours, logos etc) and the various sections and web pages that your website will require. This document, which you complete, sign and send back to us, also acts as your agreement with us. We also ask that you send payment for your first month's licence and maintainance fee as a deposit.
2. We assign you a dedicated project manager
This person, who will be technically skilled and familiar with businesses' online requirements, will be your point of contact throughout the project.
3. We agree your design with you
Our skilled designers will create a look and feel that is appropriate for your business. We will send these designs over as screenshots that we ask you to approve.
4. We build your website
Your website is created with the sections and web pages that you specified. You can then add the content to the pages yourself.
5. We train you how to use your website
You will also be provided with access to a comprehensive user guide as well as our "quick guide" to get you started . Your project manager will be available to answer any questions that you might have.
6. Final documentation
Once you are happy with the website we post out to you the invoice for any setup fees for the website, as well as the standing order mandate for your monthly fee.
How long will it take to set up my website?
The website will usually take around 1 month to set up.
How much will my website cost?
There are 2 costs: The initial setup fee and the ongoing monthly fee. The setup fee is very competitive and covers the design and build of your website, however, the actual cost depends on your specific requirements. The monthly fee for the standard package is £99. This covers your hosting (the online space on which your website sits), license (which includes product upgrades) and customer support. There is an also monthly fee for any additional features. All our monthly costs are shown below:
| Monthly fee | |
| Standard website | £99 |
| Administraton levels | £19.99 |
| News and events | £9.99 |
| Galleries | £19.99 |
Can you supply my business with a domain name?
Yes. If your business does not currently own a domain name (ie www.[yourbusiness].co.uk) we can supply you with a .co.uk domain name for £19.99 for 2 years or a .com domain name for £29.99 for 2 years.. We can help you choose this name before registering it for you.
What support is offered once my website is live?
You can access the customer area at www.websites-for-businesses.com/mywebsite. Here we have an online help form which you can use to submit your queries to us. We will answer these queries within 8 hours. Our user guide, and other useful documents and papers, are also available to download from the customer area. We can also arrange additional training for your business should you need it.
How much web space do I receive with the hosting?
The monthly fee includes 50MB of hosting space. This is plenty of space for you upload hundreds of photographs and downloadable files onto your website should you wish to.
Can we use our own hosting space?
The Websites for Businesses content management system needs certain system requirements. This is why we provide hosting as part of the service. However, we are able to use your hosting space if it will support your website. In such instances the terms of our support may differ.
Can you supply me with email address accounts?
For an extra £9.99 per month we can provide you with an unlimited number of email address accounts. Each employee of your business, for example, would be given an email address which they can use to receive emails both from Microsoft Outlook or using our online mail service.
Can I set different administration levels for my staff?
Yes. Providing you purchase the Administration levels feature the person within your business who you choose to be the administrator can set up new accounts so other people at the business can access the website. The administrator can assign certain edit rights to these accounts - so, for example, managers are able to add new pages but more junior staff are only able to edit the content within them.
We can act as your administrator if you wish. If this is the case we can set up the user accounts for you.
What would be the technical specification of my website?
Our websites are built using the latest web technologies and programming languages to ensure that your site is both efficient and future-proof.
All our websites are coded using ASP.NET with CSS style sheets to define the layout of the pages within both the Public and Administration websites. The Public website is that which external visitors will see and the Administration website is that which is used by internal contacts within your business to control the content of the Public website.
An easy to use 'content management system' sits behind all our websites. This is based on predefined layout templates. Pages are given a filename, title, and other information such as the Dublin Core meta data.
Pages can be assigned to a new or existing directory to allow the URL to give an indication of what the page contains. This whole process follows a simple step by step wizard.
The core page template of the Public website will include pre-built sections such as primary navigation, secondary navigation, a breadcrumb trail, footer and all the main template graphical elements designed and created by Websites for Businesses when a website is initially setup.
Content on web pages can be edited using a wysiwyg HTML editor with predefined styles, and HTML mark up to give each page a consistent and professional look if required.
Please contact us if you require further technical information. Our developers are happy to talk to you in detail.
Under what terms am I able to cancel my agreement?
After the first 12 months you can cancel your agreement by providing us with 1 month's notice.